Tag Archives: Customer Service
Moving Clients through the Advocacy Tree
There’s one thing about clients that’s difficult not to love and that’s a client that brings you more clients. Those people you have impressed so much, they’re happy to go out and do your advertising and selling for you. I’ve worked with some companies that secure half of their new business through clients like this, their advocates. As you can imagine their marketing budgets are low. Continue reading
Tagged with: advocacy ladder, advocacy tree, Customer advocacy, Customer Service, marketing, small business marketing
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